Shipping Rates

Shipping Costs

Domestic Standard - Australia
2-4 business days $10.00 or FREE on all orders over $100

Domestic Express - Australia
1-2 business days $15.00

New Zealand Standard
5-7 business days 

Please allow up to 15 business days. We use DHL and/or AusPost for International Shipments.

Please Note: All shipping methods listed above are estimates based on the information given by the postage providers. Your shipment may take a little longer when going through customs, depending on your country’s policies. We do not control, and are not responsible for customs fees or policies and we apologize for any inconvenience they may cause you!

Please note: PLAI Active is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. PLAI is not responsible for any packages once they are in the hands of any one of our shipping subsidiaries.

Please note: If payment to customs is not made, your order will be returned to us and a shipping handling fee will be deducted from your refund.

Please note: During sale periods, it may take a little longer for your parcel to be dispatched from the warehouse. We aim to dispatch packages within 10 business days during our major sale periods.